Contact B.I.G.S.
Contact Information
Phone
Toll-free: (833) 659-6877
Hours: Mon–Fri, 9 am–6 pm EST, with extended hours during AEP and peak ACA periods.
General inquiries: ana@bigs.care
Broker support: destiny@bigs.care
Recruiting: info@bigs.care
Main office
760 Grand Concourse (on 156th Street), Bronx, NY 10451
Visitors near Yankee Stadium, Harlem, Washington Heights, and the Grand Concourse can schedule in-person meetings. Also, visitors in Montgomery County, Baltimore County, and Prince George’s County of Maryland can schedule in-person cafe meetings. Virtual appointments are available for all the other states we cover.
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We’re Here to Help
B.I.G.S. offers Medicare insurance help contact options for clients and agents nationwide. Whether you need a quick answer about Medicare Advantage or details on agent contracting, our team replies promptly with clear guidance and easy scheduling.
Agents seeking partnership details can join B.I.G.S. to review commissions, carrier access, and training. Clients comparing options can explore Medicare plans while they wait for a call back, or schedule a conversation with a licensed broker for plan comparisons tailored to their doctors, prescriptions, and budget.
Questions Answered Fast: FAQ for Reaching B.I.G.S.
Can I request a specific language?
Yes. Mention your preferred language in the message or tell our receptionist. We will connect you with a team member who can help.
What states do you serve?
We currently operate in 29 states and continue to expand toward full national coverage. If you are outside our active list, contact us and we may refer you to a trusted partner.
How soon can I get an appointment or quote?
Same-day call-backs are common. Appointments are usually available within one to two days. Agents looking for certification links and updates can view agent resources for quick access.