About Our Medicare Insurance Agency

Our Mission & Values

B.I.G.S. (Benevolent Insurance Group Services) is a Medicare-focused insurance organization trusted nationwide for clear guidance. B.I.G.S. helps people choose Medicare, health, life, and supplemental coverage with confidence, and equips insurance brokers across the country with tools that make a real difference. Our mission is simple: education first, integrity in every recommendation, and service that builds lasting trust in every community we serve.

We believe in transparent plan comparisons, plain-spoken explanations, and ongoing support when questions come up during Annual Enrollment or other life changes. Agents who partner with B.I.G.S. get real training, practical technology, and a supportive network that values doing right by clients in every market.

Medicarefully Yours is the consumer-facing brand many clients know; B.I.G.S. powers the team and the process behind it.

Experience and Growth That Scales With You

Founded to serve seniors and families through government-sponsored health programs, B.I.G.S. has grown steadily with nearly two decades of hands-on Medicare agency experience. Today our organization includes 318 representatives within 30 agencies operating in 29 states, with active expansion toward nationwide coverage. That reach helps clients compare Medicare Advantage, Medigap, and Part D options with the same ease wherever they live.

Growth has not changed our standards. Leadership reviews service quality throughout the year, and our teams monitor changes to plan formularies, provider networks, and enrollment timelines so recommendations stay current across the United States.

When you want to know who is behind B.I.G.S. insurance, the answer is a coordinated group of licensed professionals who value clear information, timely follow-through, and meaningful community connections.

Meet our team for bios, roles, and languages so clients can connect with the right person the first time.

A Diverse and Multilingual Team That Reflects Our Communities

Clients deserve to speak with someone who understands their language and culture. B.I.G.S. includes a multi-language insurance team with fluency spanning Spanish, Chinese dialects, Vietnamese, Haitian Creole, French Creole, Korean, and languages common across West African communities. That range helps families compare plans without confusion and helps new agents feel welcomed into a supportive network.

This diversity is more than a list of languages. It is a way of working that respects local clinics, neighborhood pharmacies, and regional hospital systems nationwide. It is also the reason referrals continue to arrive from community leaders who value patient explanations and reliable follow up.

How B.I.G.S Supports Independent Agents and Small Agencies

Community Trust, Compliance, and Brand Flexibility

B.I.G.S. operates with a compliance-first mindset. Teams follow CMS marketing guidelines, deliver required disclaimers, and account for state brand rules, including states that limit the use of the word Medicare in business names. That is why B.I.G.S. branding is flexible while the service model remains consistent across all markets.



Our approach values transparent comparisons, documented recommendations, and quick support if a client needs help understanding a bill or changing a primary care provider in a Medicare Advantage network. Community trust grows when people see real answers delivered on time. Leaders stay accessible for escalations so small issues do not become big ones.

Leadership and Team Highlights

Leadership at Benevolent Insurance Group Services is present and local. JoJo Wallace leads administration and broker support from Maryland, and day-to-day operations, training, and enrollment support are guided by experienced managers like Anna and Destiny. Regional agency owners and senior brokers across the Mid-Atlantic provide hands-on mentorship, delivering real answers during AEP and steady guidance all year. Full biographies, language capabilities, and direct contact details are available so clients and agents can connect with the right person quickly in Maryland, New York, New Jersey, and Pennsylvania. You can browse bios and roles on our team page to match with a specialist who knows your community and preferred providers near you. For quick navigation, select Meet our team to view profiles and contact information.